Privacy and Cookie Policy
The Dog Field at Holker Lane, 3 Knight Ave, Buckshaw Village, Chorley, PR7 7HW ("we", "us", "our") is committed to protecting and respecting your privacy.
This policy explains how we process personal data about you. Please read it carefully to understand our views and practices regarding your personal data and how we handle it.
We act as the data controller under the General Data Protection Regulations 2016, the Data Protection Act 2018, and other applicable laws and regulations related to personal data processing and privacy ("the Data Protection Legislation").
Information we collect
We collect and process the following data about you:
- Information you provide through our website (The Dog Field at Holker Lane), phone, email, Linked in, social media (such as Facebook, Twitter, Instagram), or other means. This information may include your name, address, email address, phone number, gender, date of birth, financial and credit card information, and other relevant details.
- Records of your correspondence with us.
- Technical information about your visits to our website, including IP address, geographical location, browser type and version, time zone setting, browser plug-ins, operating system, and platform.
IP addresses and Cookies
We may collect information about your computer, including your IP address, operating system, and browser type for system administration and to provide aggregated statistical data to our advertisers. This data does not identify individuals.
Our website uses cookies to distinguish you from other users. For more information, please refer to our Cookie Policy.
How we use your personal data
We use the information we collect about you in the following ways:
- To fulfill contractual obligations and provide requested information and services.
- To respond to your inquiries.
- To maintain our business relationship with you.
- To notify you about changes to our service.
- To provide information about similar services we offer.
- To improve our website and ensure its security.
- To process special category personal data under specific circumstances.
We have legitimate interests in carrying out these activities, which include administering and improving our business, promoting our services, providing customer service, and ensuring website functionality.
Sharing your personal data with others
We may share your personal information with selected third parties who perform services on our behalf, including professional advisors, contractors, and IT consultants. We may also disclose your data in the event of a business sale, merger, or to comply with legal obligations.
We may engage third-party online payment processors, and any data you provide to them will be subject to their privacy policies.
Storage of your personal data and international transfers
We may transfer and store your data outside the European Economic Area (EEA). We will take appropriate measures to ensure your data's security and compliance with this privacy policy, including the use of standard data protection clauses approved by the European Commission.
While we strive to protect your data, the transmission of information over the internet is not entirely secure. Any transmission is at your own risk.
Retention and deletion of personal data
We will retain and delete your personal data as described in Clause 1, for a period of five years from the last query, interaction, or contractual relationship. After this period, we consider the data no longer relevant. However, we may retain data necessary for legal compliance.
Your rights
You have the right to object to the processing of your personal data for marketing purposes. You can exercise this right by contacting us or using the unsubscribe link in marketing communications.
You can also request amendments, rectifications, or deletion of your personal data, or restrict its processing, subject to certain circumstances. You can withdraw your consent for specific processing by contacting us.
Our website may contain links to external websites with their own privacy policies. We do not endorse or accept responsibility for these policies. Please review them before submitting personal data.
Access to information
You have the right to access the information we hold about you. To exercise this right, contact us at the provided address.
Changes to our privacy policy
Any updates or changes to our privacy policy will be posted on this page and, if appropriate, notified to you by email. Please check back regularly for updates.
Complaints
If you have complaints about our collection or processing of your personal data, you can contact the Information Commissioner. More information is available on their website or helpline.
Contact
For questions, comments, or requests regarding this privacy policy, please contact us at the provided address or by email.